An Ombudsperson is an advocate for fairness, who investigates student complaints, reports the findings, and helps to achieve equitable settlements. This person analyzes both sides of the situation impartially to ensure that students receive fair treatment from all offices within the university. The Ombudsperson may serve as a counselor, go-between, mediator, informal fact finder, or upward administration feedback mechanism.Back to Top
The Ombudsperson will...
You should always attempt to speak directly with the person(s) involved with your concern. If you feel that a fair resolution was not reached, research other options available to you within the office or department. If a fair and equitable resolution is not reached after you have exhausted all of your options, you have the right to request the assistance of the Ombudsperson.Back to Top
The following are some of the most prevalent issues that the Ombudsperson addresses:
Before consulting the Ombudsperson, you should be prepared to provide all relevant documentation supporting your case. If you need general information or would like to make an appointment, call or visit the Dean of Students at (312) 996-4857, 3030 SSB. You can also use an online form by clicking on the following: Ombuds Complaint Form.Back to Top